Making the switch to SIP is a smart call for your business. You’ll save up to 60% of your communications costs, enjoy the flexibility to pay for only what you need now and grow at your own pace, and seamlessly manage moves, adds and changes. Unfortunately, not every SIP deployment goes smoothly. Something that should be simple and easy can turn into a disaster without the right planning. Even if you select a different provider, we want to help make sure your move to SIP goes painlessly. Here are a few tips.
Check Your Bandwidth
SIP trunking uses the internet, rather than legacy telephone lines to connect calls to the Public Switched Telephone Network (PSTN). This means that you need sufficient bandwidth for your voice and data traffic. These days, almost all business broadband connections, including T1, cable, Metro Ethernet and DSL have enough bandwidth. Check this post for more detailed instructions on how to calculate how much bandwidth you will need.
Enable Quality of Service on Your Router
Quality of Service, referred to as QoS is a router setting that prioritizes voice traffic over data traffic. This is necessary to avoid jitter and lag when there is heavy data use, such as streaming video or downloading large files. QoS is so important to a good audio experience, that if your router doesn’t have this capability, we recommend switching to one that does. Fortunately, most business class routers are already equipped.
Conduct a Test
Each business has its own combination of PBX equipment, internet service and data architecture. Before you sign up with a SIP vendor, it is a good idea to test the service in your unique environment. Be wary of any vendor that won’t let you do a trial for free.
Choose a Vendor that Leverages a Tier 1 Network
There are a lot of options for SIP on the market these days, but they are not all alike. Stay away from tier 2 or 3 network providers. They can sometimes offer a lower price, but the added level of infrastructure that separates them from the internet increases the risk of poor audio quality, loss of dial tone and jitter. Only Tier-1 carriers are directly connected to the structure of the internet.
If you follow these simple steps, your SIP deployment should be a piece of cake. Of course, if you have questions or run into any problems, we’re happy to help.