Expert sales analysts believe that the average salesperson should be making around 60 sales calls per day. While this isn’t necessarily always taking place, your office needs to have the capacity to make this many calls–plus more, if you have other departments–in order to flourish.
If you want your business to stand out and have the necessary customer service to thrive, you’re going to want a more efficient calling technology than other companies. That’s where SIP trunking comes in.
SIP trunking is an amazing way to make your business more cost-effective, efficient, productive, and employee-friendly. Read on to learn why you need a business SIP trunk and what it can do for you.
What Is SIP Trunking?
Before you can understand what SIP trunking can do for your business, it’s crucial to first understand how exactly these services work. Here, we’re going to give you a run-down of the basics of SIP trunking so you know what you’re working with.
How Does It Work?
You’ve likely heard of Voice over IP (VoIP) services that can be used for both internal and external communications. SIP trunking is the underlying software that’s necessary to connect VoIP calls and make sure that communications are actually working.
SIP stands for Session Initiation Protocol, which makes sense considering that it’s the software that initiates calls over an internet network. This means that you’ll be able to connect via voice with anyone, whether they’re within the same building as you or across the ocean.
Skype and other video chat services like Facebook Messenger use SIP, which allows for free calling to be made anywhere in the world. They’re pretty much phone lines, only they exist in cyberspace and can reach anyone with a working phone number.
Is That Different Than What I Have Now?
Most businesses currently are still using obsolete landline phones in their offices. SIP trunking is different because it doesn’t use a network of traditional phone lines, but instead is connected to other trunks via cyberspace and online tools.
These SIP services use something called a ‘packet switch network.’ Basically, this means that the voice transmission is broken down into small ‘packets’ of data which are individually transmitted to the interlocutor. In the end, they will be united so the person at their destination receives the message.
This is more efficient than landlines since voice transmissions via traditional phone lines aren’t broken down effectively. Instead, transmissions are forced to go through multiple data networks, especially if the person on the other end is far away.
What Business Benefits Does SIP Trunking Offer?
Now that you understand the basics of SIP trunking, you’re probably asking yourself why you should change everything about business calls as you know them and implement SIP. Turns out there are a lot of reasons that you should know. Here, we’re going to tell you some of the most crucial!
It Saves a Lot of Money
With SIP trunking, you’re saving money in more than one way. First and probably most importantly, SIP trunking cuts communication costs by eliminating the need for long-distance calling. If you run a business that you want to expand beyond your own state, chances are you’ve wracked up quite the phone bill talking to people in faraway lands. With SIP, these calls are free over a network.
You’ll also have lower costs for maintenance because you won’t need to talk to support because of dodgy phone services anymore. These calls can wrack up pretty high costs and eliminating them will save quite a bit.
You also won’t have to pay for both WiFi networks as well as traditional phone lines. Sure, you’ll have to pay the affordable cost of initial SIP trunk setup, but after that, there will be no more phone bills- only internet costs. Since you’ll be paying those anyway, you’re basically getting free money with SIP trunking.
Supports Fast Business Growth
Since they save so much money, it’s only natural that SIP trunks promote faster business growth. Paying less to service providers means that you’ll have the money to hire more staff and take on more clients. It also means that you can lower prices and get more people to use your business’s services.
You’ll also be able to connect with more people at once. This means that your employees can grow their clientele and bring more money into the company. Overall, there are so many opportunities for growth that SIP trunking provides.
Did you know that only 7% of employees feel productive in the workplace? This is a sad statistic, but it’s true. A lot of the problem here is due to technical errors with phones, which lead to employee frustration and helpless feelings.
Because they function over an invisible network, SIP trunks are really reliable.
How Can I Implement SIP Trunks?
‘Okay,’ you’re likely thinking, ‘SIP trunks sound like an amazing investment for my business!’ But with that begs the question of how to make the transition from traditional phone services to SIP trunking. Read on for a little information on getting started.
Decide How Many SIP Channels You Need
The first thing to think about before transitioning to SIP services is how many SIP channels you think your business needs. This wholly depends on the size of your business and how many people you think will be making phone calls at a time.
The bottom line is that the more people you have calling on the network at once, the more SIP channels you need. That’s pretty vague, so we’ll give you a couple of tips on how to figure out a more exact number.
For larger companies, meaning those with 100 employees or more, you’re going to want to follow something called the 3 to 1 rule. This is exactly what it sounds like- for every three employees that you have making calls at a time, you want one SIP channel. This prevents the network from being clogged up, call lagging and dropping, and poor voice quality.
For smaller companies with under 100 employees using phones, you’re going to need more SIP channels per person. The logic behind this is that everyone in a smaller office will probably be using the phones at once, a contrast to larger offices where people will use them at different times.
Talk to Experts
Speaking of doing your math, you might not be able to figure everything out all on your own. It isn’t your area of expertise or your job to learn everything about SIP overnight. Our team of experts is more than happy to answer your questions if you just contact us. To begin with answers to some frequently asked questions, look at this page!
You’re going to need to talk to these SIP provides to get the trunks set up, anyway, so why wait? Let those who know about SIP guide you each step of the way- you and your business won’t regret it.
Show Your Employees the Benefits
We’ve already talked about the benefits that SIP can have for your business. You’re likely convinced it’s a good idea at this point, but any transition in the workplace is bound to be hard on your employees if they aren’t sure what’s happening.
Make sure that you discuss the benefits of SIP trunking that you’ve learned from this article with them. Chances are, once everyone is on the same page, your workers will be eager to maximize efficiency and productivity. Plus, it’ll be way less frustrating for callers if they don’t have to deal with calls dropping out!
Get a Business SIP Trunk Today!
In the modern workplace, telecommunications are more important than ever. People in all positions from lower sales to upper management use phones to conduct the majority of their business and get the company money.
While this can be frustrating without the right technology, it’s a great system if you invest in the right services. With business SIP trunking, you know you’re getting the best bang for your buck. Nothing can beat SIP when it comes to saving time, money, and energy.
Now that you know the benefits of SIP trunking, it’s time to get started. Click here to contact us and get the best and most affordable SIP trunks for your business. We offer consultations so you can talk to knowledgeable experts to learn how many trunks you need and discover the right services for you.