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How Seamless Communication Can Improve Workplace Productivity

Businesses are always on the lookout for ways to boost their productivity levels. Simply put, more productivity equals a higher level of output, which can impact everything from sales to lead generation and wastage. Productivity is the key to turning a profit while cutting costs and maintaining standards of which you’re proud.

For bosses, the hard part is securing the methods that have the biggest effects. In a technologically-centric society, it’s tempting to assume that the latest application will bridge the gap. Unfortunately, apps and software are only helpful when you tailor them to your company. Otherwise, these tools are an expensive waste of your resources.

Thankfully, a piece of equipment that works for pretty much any organization is SIP trunking. How? What is sip trunking used for? It’s because Session Initiation Protocol not only uses the internet as its base, but it focuses on enhancing your business’s ability to communicate. Once you become a master communicator, the world will be at your feet.

It’s an easy statement to make, yet it’s a tough process to implement. However, making your communications as seamless as possible with SIP is essential, and here are the reasons why.

There Are Fewer Misunderstandings

53% of the workforce isn’t engaged in the workplace. This is a damning stat because it means, as a manager, that you’re already fighting an uphill battle. You have to try and keep your employees focused on the job at hand, and communicating effectively is a straightforward way to ensure it happens.

Part of the reason that communication is a leveler is that there are fewer misunderstandings when workers realize what’s expected of them in and out of the office. From the timeframe of the project to its parameters, everybody should be on the same page. Once this is the case, there won’t be as many mishaps, such as employees stating that they weren’t told they had extra jobs to complete.

What’s brilliant about enhanced communication via SIP trunking is that the misunderstandings between peers are negated, too. Often, it’s assumed that colleagues get along and communicate well, whereas managers talk down and fail to articulate correctly. This isn’t the case.

There are as many failures of communication with peers as there are bosses, meaning that clearer relaying of messages assists everyone. It doesn’t matter who you are – boss, employee, or client – you’ll understand what’s expected and company productivity will improve as a result.

Quicker Turnaround & Resolution

Aside from raising the efficiency of your communication, trunking also boosts the speed. Typically, it’s better to concentrate on doing a task right rather than doing it fast, yet you need to strike a healthy balance. You never want your employees to sacrifice their standards, but they must work quickly if productivity is going to improve. Thankfully, the speed of a project’s turnaround and resolution are automatically impacted when you target your ability to communicate.

Sometimes, workers must react to situations without relevant data. Alternatively, they have to make a decision but need to wait for a manager to sign off on the resolution. Waiting around for the information to reach their desk or a higher-up to reply is a massive waste, especially when you understand how long it takes.

Emails are usually replied to the same day, whereas text messages take one hour. These are two of the most common and “rapid” forms of communication, and they take an age to solve problems. SIP trunks operate on a broadband or internet connection, which means the conversation is instant and reliable.

Transforming sixty minutes waiting time into ninety-seconds is significant enough that workers can spend the other fifty-plus-minutes focusing on tasks that would have gone under the radar.

The Team Can Multitask

Doing several tasks at the same time is an excellent way to rattle through your workload. Of course, it’s not as simple as it sounds because it means juggling different information simultaneously. Plus, it’s essential to train your mind to process the data so that you don’t waste time.

In short, tons of distractions get in the way when you or your team is attempting to multitask. The good news is that improved communication provides the foundations for productivity. Take a restaurant as an example. A telephone is a vital piece of hardware as customers continue to call to schedule bookings. Not only that, but your workers have to pick up the phone to speak with partners.

When people ask what SIP trunking is used for, this is the perfect situation. By removing the outdated and restricting copper phone lines, a restaurant can dial and accept calls from any source. It doesn’t matter about the number because it will still reach the reception. 

As a result, employees can be proactive and use a single tool for various jobs that they need to complete in a short timeframe.

Boosts Relationships

A workspace is a delicate ecosystem. Like in the wild, some people get along and form bonds, and others instantly take a disliking to one another. The latter wouldn’t be an issue in an ideal world; however, the office is far from perfect. In any business, colleagues who don’t get along have to work as a team and put their differences behind them.

Sadly, it won’t happen if you don’t take steps to bring them together as it’s human nature to avoid individuals who you dislike. Enhancing their ability to communicate is a fantastic way to try and build bridges and mend broken relationships. Why? It’s because it provides both parties perspective.

When peers can see the level of work they have to do, as well as how hard it is to plan their days, they should have greater respect for them as professionals. Hopefully, this will encourage them to jump in and help out since communicating across departments and groups is a piece of cake with a SIP trunk.

Even if they don’t, they’ll be able to share files and information seamlessly, which should reduce the tension. When there is tension between colleagues, it’s essential to remove the pitfalls that can lead to greater levels of resentment as they won’t work as a team if the situation is toxic.

Employees Don’t Bounce

The top businesses in the world are productive for many reasons, but the main one is that they have the best workers who are motivated and passionate about their careers. Yes, small and medium-sized companies can’t always attract the cream of the crop as you may not have the resources. Still, you can retain the people you already work for the firm.

Giving them better channels to communicate through is a basic way to prevent their heads from being turned. Typically, employees want to move on and try something new as a result of a stressful environment. Your company culture is full of tension, and they’d rather not spend their days putting out fires that shouldn’t have started in the first place.

Allowing them to do their jobs without any hassle by picking up the phone and liaising with peers and managers will make them happier. When they are content, they’ll be less likely to move and your productivity rates won’t drop. Plus, handing the best workers quality tools should mean that your output rates increase.

After all, if they can channel their energy efficiently, they’ll get more done since they’re highly skilled and experienced.

SIP Trunking

The term SIP trunking may not be familiar to you. Below, we’ve answered a selection of questions that should highlight what SIP trunking is and why it’s a vital investment for your business.

What Is SIP Trunking Used For?

SIP trunking is an internet-based replacement for physical telephone lines, which means it’s mainly used for making phone calls and connecting people and businesses via an internet connection. However, it’s not only restricted to making phone calls. SIP trunks can support everything from video calls and text messaging to web conferencing. You can send and receive faxes with them, too.

Why Do I Need SIP Trunking?

Apart from increased productivity as a result of improved communication within your business, SIP trunking is critical because it lowers costs. After all, there’s no reason to pay for an expensive phone line when you already have a WiFi router. Also, a trunk allows your company to work remotely as you can make, take, and transfer calls from anywhere in the world.

With SIP trunking, you also receive:

  • More flexibility
  • Easier network management
  • Disaster recovery

Do You Need A PBX For SIP?

No. Our SIP trunk system works by connecting to your already existing internet and bandwidth solutions, whether you use cable, DSL, T-1 or metro ethernet. Where a SIP comes in handy is when you want to keep your PBX legacy hardware. With an interim step, your PBX equipment can stay yet you receive the savings associated with  SIP trunks.


At SIP US, we deal with everything SIP-related. If you have any questions or want to speak to us about SIPs, please don’t hesitate to call. You can contact us today and revolutionize the way that your company communicates internally and externally.

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