SIP Trunks for Hotels
and Hospitality
Trapped by Technology
The telephony needs of hotels are rather unique. Despite the fact that many customers are using cell phones these days, easy access to hotel services through the in-room phone and dialing between rooms are expected by guests and important to their satisfaction.
Many hotels have made a significant investment in legacy phone systems and integrated technologies. Since the majority of these aging phone systems are TDM-based, hotels are forced to pay a large phone bill each month for many analog lines, or a T1/PRI circuit which has a relatively low amount of usage.
New phone systems with IP technology might resolve the issue by routing calls over the internet, rather than traditional telephone lines, but many hoteliers and lodgers are reluctant to do a forklift upgrade of their existing analog phone system due to the high costs of the equipment and handsets.
To complicate matters, there is often existing technology which integrates in-room phone usage with hotel the check-in/check-out billing system and other services.
What is SIP Trunking
Session Initiation Protocol (SIP) trunking is an alternative to traditional physical telephone lines. It allows for communications capabilities using the existing high-speed internet connection without the need for PRI lines. With a SIP trunk connected to a compatible PBX system, guest and staff can make calls to any phone number. Each SIP trunk supports a number of SIP channels. The number of channels determines how many calls can be active at one time.
The terms SIP and VoIP (Voice Over Internet Protocol) are often used interchangeably, but they are not the same thing. SIP is the technology that makes a VoIP call possible, but SIP channels can handle more than just voice traffic.
The Benefits of SIP Trunking for Hotels and Hospitality
There are a number of compelling reasons that SIP trunking is so popular with everyone in the business of accommodating guests.
Why SIP.US is the Perfect Fit for Hotels and Lodging
As you can see, there are a lot of advantages of SIP trunking in the hotel and hospitality sector. Of course, not all SIP services are the same. SIP.US has geared our business to meet the needs of businesses like hotels that need to provide outstanding service while keeping costs in check.
Simple Pricing
We are completely transparent about our pricing so you know exactly what you will pay each month. We charge a low monthly fee for each SIP channel with no hidden set up fees. (A channel is equivalent to a phone line.) We also offer low rates for local and toll-free direct dial numbers. Everything you need to know about what we charge is right here.
Self Service
Our online control panel is intuitive and easy to use even if you aren’t a telecommunications expert. You are in control and can make moves adds and changes at any time. You review call data records to track the communications habits of your staff and guests. Self-service doesn’t mean no service. If you need help, our team of experts is standing by.
Broad Compatibility
Our SIP trunking service can be used with almost any internet-ready PBX system, whether it is at your location or hosted by a third party. We support the many free, open-source PBX systems on the market and the legacy systems that many hotels have already installed. If your phone system isn’t internet ready, we still may be able to help.
On-Demand Provisioning
With SIP.US you get and pay for exactly the number of SIP trunk channels you need. If you want to add more or cancel a few, you can do it on-demand anytime you like. There are no contracts and there's no need to predict the future telecommunications needs of your business.
Easy to test
Not sure that your internet network will support SIP trunking? Want to make sure that you’ll get the same call quality that your staff and guests enjoy with traditional phone lines? You’ve come to the right place. We offer 60 minutes of free calling for you to try out our solution in your environment.
Trusted Networks
SIP.US utilizes only Tier-1 upstream providers to route our SIP traffic. We do this to ensure that you get the highest quality voice experience and a redundant network for outstanding reliability and performance.
We’ll even assist in porting over all of the numbers away from the current phone carrier.
FAQs
Find out how you can benefit from SIP trunking by getting your free trial today.
We are able to get our Switchvox systems up and running with SIP.US in a matter of minutes using the simple online interface.
Mike Crockett, BITS Technology
I don’t have any experience with SIP trunking, but connecting my Asterisk PBX to SIP.US was fast and easy.
Eddy Pareja, Sangfroid Web Design
The SIP.US Control Panel gives me all the tools I need to add, change and delete phone numbers. I can even order all the DIDs I need and set them up instantly. I love having access to these self-service tools, but I know the support team is also there if I need additional help.
Colin Cook, Thimble River
I wasn’t sure how to configure my Asterisk system to work with SIP.US. The SIP team was able to remotely access my system and set it up for me. I didn’t expect that level of support for such a low price.
Greg Galvin, The Galvin Law Group
Free SIP Trunk in 60 Seconds