Why Is a VoIP Server Important?
Everything around us is going virtual. From the teleconferences, we hold with coworkers to the connections we make with customers: There is a high chance everything you do at work starts with an Internet connection. If you didn’t know, companies also have the option to move their phone systems online. By switching to a VoIP server, you can unify your communication systems and keep everything in one place, so there is no more need for a landline.
VoIP is growing in popularity at a rapid pace. According to Global Market Insights in North America alone: the VoIP market was over 15 billion in 2020. With the ongoing demand for remote and hybrid workforces it’s expected to showcase a 15% growth rate in the U.S. through 2027. This means it’s likely to surpass over 95 billion in 2027. The numbers don’t lie, the demand for VoIP is growing, and businesses everywhere are ready to make the transition.
However, as you start to look for ways to modernize your communication systems, you may be wondering: “Do I need a VoIP server?” That all depends on your company’s needs and plans for the future.
Let’s take a closer look:
What is VoIP?
VoIP stands for Voice Over Internet Protocol. This method allows you to make all of your calls over the Internet. A traditional analog phone line needs physical hardware to manage calls and make connections for you.
To put it simply: your VoIP server works to connect your calls to a telephone network: while using the Internet. The server will use your current Internet connection to allow you to make a call without worrying about the local phone service. The server manages every communication touchpoint you make, processing all of the data that comes from the VoIP, softphone, or VoIP phone. A VoIP with a server will keep everything connected and running smoothly.
Businesses enjoy the convenience a VoIP provides because it allows them to stay connected without using a traditional telephone service, which will also help you save money in the long run.
Why companies are turning to VoIP
VoIP has been around for a while. However, these deployments weren’t always as advanced as they are now. This means more and more businesses are now considering them a viable option for their communication solutions.
In today’s day and age, everything around us is changing. The way we work, where we work from, and how we connect with our coworkers and employees throughout the workweek. There is a need for a phone system that can support a remote workforce and is easy to manage, no matter where you are.
That’s why companies are turning to VoIP over legacy technology solutions. They are experiencing the freedom and flexibility it can provide. Managers are also noticing a change in productivity with their employees and experiencing a pronounced cost shift.
VoIP can be a great technology tool you can use to help you get the most out of your communication systems. It makes it easy to keep everyone connected, and you never need to worry about pesky cords or cables. Your employees will have the freedom to use softphones or their smartphones to take calls throughout the day.
If your business is still relying on landline phones, you can utilize these with a VoIP adapter, which will work to route your calls through the Internet.
Related: Why Use VoIP for Businesses in 2022
The Benefits of a VoIP Server For Businesses
Here’s a list of just a few of the benefits you can obtain when you migrate to an advanced-quality VoIP server:
Work From Home Friendly
According to Global Workplace Analytics, 56% of employees have a job where at least some of what they do can be done from home. At the same time, employers are realizing workers are just as productive in the comfort of their homes. As more and more companies make the switch to hybrid or fully-remote models, they need a solution that can help make phone calls easier: no matter where their employee works.
That’s where a VoIP comes in. This solution can provide remote employees with a range of phone service options, from softphones and smartphones to a dedicated VoIP phone that runs through their computer. All your employees will ever need is an Internet connection to help them stay connected to clients and coworkers throughout the day.
Call Quality and Reliability
VoIP has come a long way. At the start, it didn’t provide the best call quality. Common issues like calls being dropped or delayed were just a few reasons businesses were hesitant about using VoIP. However, now the call quality is even better than traditional methods. Not only that, but the Internet is more reliable than phone line hardware. If you have a remote workforce, this should give you peace of mind and assurance that your employees have a solution that doesn’t require much maintenance.
Since VoIP utilizes an Internet protocol instead of telephone lines to make calls, you’ll pay less per call. Traditional phone systems typically charge an extra fee for long-distance and international calls. If your company does a lot of business outside of the United States, your bill can start to add up at the end of the month. However, with VoIP, all calls are treated the same. So you never need to worry about hidden fees at the end of the month.
Another way you can save is through physical infrastructure. With a traditional PBX, companies need to pay for the wires, cable, and maintenance to maintain the hardware. This hardware isn’t cheap, either. Sometimes, it can cost thousands of dollars to install in an office. A VoIP system is entirely cordless. This means it requires little to no maintenance and can be easier for businesses to manage.
With VoIP, you can bring your company’s communication system to the next level. Since everything goes through an Internet connection, it will be easy for your team members to collaborate using different methods of communication. Everything from chat, video conferencing, and audio are all connected. VoIP also allows you to quickly forward and transfer calls among your employees. You can route any phone call to a VoIP-enabled phone. So you can stay connected and always be reachable, no matter where you are.
VoIP Advanced Features
One of the best benefits for businesses is the unique VoIP features. You can easily set up three-way calls, forward calls to other coworkers, and send them to voicemail. You won’t need to worry about having extra phone lines to cater to the calls waiting in the queue. This will help you save money and provide the best possible customer experience.
If you’re in a meeting, you can automatically forward your calls to voicemail, and some VoIP systems can transcribe your voicemails and send them to your email. The system also supports video conferencing, pictures, and other media forms. If you’re curious about the functionality of VoIP and want to learn more about all of the features, you’ll want to reach out to a trusted service provider that can offer them all and more.
They will be able to give you a clear picture of what you’re able to do with your VoIP server, so you and your employees can use it to the best of their ability.
It’s Time to Set Your Business up With a VoIP Server
The benefits of VoIP far outweigh the benefits of a traditional phone system. If you’re a business that wants to stay ahead of the technology trends with modernized solutions, VoIP is for you. It’s a viable solution for any business that plans to scale or expand.
As technology becomes more advanced, it’s vital to have a reliable communication solution to support your team members. This way, you can provide the best possible experience for your customers and keep all of your employees connected, no matter where they are.
As the world around us continues to go virtual, the only way to stay ahead of the trends is to do the same. There is no better time than now to consider the options you have for communication systems.
As you consider if VoIP servers are right for your business, you’ll want to keep in mind that finding a trusted provider is just as important as the technology. The right partner will be able to walk you through everything you need to know and provide you with an affordable solution that works for you.
The good news is that the team at SIP.US is here to help. Our experts know what you need and can help you take your business communication solutions to new heights. Our control panel is easy to use and manage, so you can add new channels in minutes and have the freedom and flexibility to scale. Get started today to experience the benefits of VoIP firsthand.