What is Direct Inward Dialing (DID)?

By Mitch Kahl - Director of Sales | October 30, 2024

Direct Inward Dialing (DID) is a service that provides blocks of telephone numbers for calling a company’s private branch exchange system, so calls go directly to that phone number versus routing to a menu or requiring an extension. DID connects callers directly to users within the company’s phone system, whether it is traditional or cloud-based,…

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