How to Find an Unlimited SIP Trunk Provider (and Why)

Leading SIP providers are making it easier for businesses to get unlimited SIP trunks. This is due to growth in the SIP trunk market. According to Business Wire, the SIP trunk market is estimated to reach over $30 billion by 2027. This growth is a reflection of how vital SIP is to business communications. If you’re wondering how to find an unlimited SIP trunk provider, keep reading.

In this post, you’re going to learn about unlimited SIP trunk providers, their benefits, and how you can find the right one for your business.

A SIP trunk provider is a telecommunications company that uses SIP to give you telephone services via the internet. SIP providers replace the traditional business line with a virtual connection to the Public Switched Telephone Network (PSTN), allowing you to make calls to any phone on the PSTN on a Private Branch Exchange (PBX) system hosted on the cloud. Additionally, SIP providers can integrate with an existing PBX system to enhance call quality, reliability, and cost savings.

An unlimited SIP trunk provider charges you one flat fee regardless of the minutes you use when making calls. Limited SIP trunk providers have bundled plans with a limit on the minutes that you use to make calls. There’s a charge that you pay if you exceed the specified limit in your plan.

What You Can Expect From an Unlimited SIP Trunk Provider

Unlimited Calls

An unlimited SIP trunk provider ensures that you get to make unlimited calls without additional costs. The only thing you have to do is to get high-quality and high-speed bandwidth.

Increased Productivity

SIP trunks, unlike landlines, never drop calls and are high quality. They increase your productivity since your communications systems are all online, enabling you to get more clients and do more business.

Low Costs

Using an unlimited SIP trunk provider saves more money as opposed to using a limited provider. All you’re required to do is pay a flat fee to keep your SIP working. The SIP fee/bill is lower than landline bills too.

Related: How SIP Trunking Reduces Communications Costs

Streamlined Operations

An unlimited SIP trunk provider will help you to streamline your operations in your business. How so? With a SIP trunk, you get two networks – telephone and internet, for one. This makes your work easier since you don’t have to manage the two networks separately. As part of a more streamlined management system, your VoIP communications can improve collaboration between departments and increase productivity.

Additional SIP Features

An unlimited SIP trunk provider lets you get additional features for a flat fee. You can also purchase new phone numbers or port existing ones without any additional fees, including international numbers. You will never miss calls again due to the voice-to-email software that transcribes phone calls and sends them to your email address as messages, so you can view them on the go. Also, the caller ID feature lets you know who is calling you.

In addition, other features like sending and receiving faxes from your desk phone help make your work easier, especially if your business regularly uses faxing.

Increased Flexibility

With an unlimited SIP trunk provider, you get unlimited calling minutes which means you and your employees can make and receive even international calls affordably. Additionally, there are plans available specifically for toll-free inbound calls, allowing seamless integration for businesses needing toll-free communication solutions. You can add more channels to your SIP trunk to cope with the increased calls.

Evaluating SIP Trunk Providers

Research and Comparison

When evaluating SIP trunk providers, it’s essential to conduct thorough research and comparison to find the best fit for your business needs. Here are some key factors to consider:

• Reliability and Uptime: Look for providers with a proven track record of reliability and uptime. Check their service level agreements (SLAs) and ask about their disaster recovery plans. A reliable SIP trunk provider ensures your business communications remain uninterrupted.

• Pricing and Plans: Compare pricing models and plans offered by different providers. Consider the cost per minute, channel, or user, as well as any additional fees or charges. Understanding SIP trunk pricing can help you find a cost-effective solution that fits your budget.

• Features and Functionality: Evaluate the features and functionality offered by each provider. Consider factors such as call quality, call routing, and phone number management. A comprehensive SIP trunking service should enhance your existing phone system with advanced features.

• Scalability and Flexibility: Choose a provider that can scale with your business needs. Consider providers that offer flexible plans and easy upgrades or downgrades. This ensures your SIP trunking solution can grow with your business.

• Customer Support: Evaluate the level of customer support offered by each provider. Look for providers with 24/7 support, online resources, and a responsive support team. Excellent customer support can make a significant difference in your overall experience with the SIP trunk provider.

SIP Trunk Pricing and Plans

Understanding Different Pricing Models

SIP trunk pricing and plans can vary significantly depending on the provider and the specific needs of your business. Here are some common pricing models to consider:

• Per-Minute Pricing: This model charges a fixed rate per minute for each call. It can be a good option for businesses with low to moderate call volumes, allowing you to pay only for what you use.

• Per-Channel Pricing: This model charges a fixed rate per channel, regardless of the number of calls made. It’s ideal for businesses with high call volumes or those that need to support multiple simultaneous calls, providing predictable trunk pricing.

• Per-User Pricing: This model charges a fixed rate per user, regardless of the number of calls made. It’s suitable for businesses with a large number of users or those that need to support remote workers, offering a straightforward pricing structure.

• Flat-Rate Pricing: This model charges a fixed rate for unlimited calls or a set number of minutes. It’s perfect for businesses with high call volumes or those that need to support multiple locations, ensuring cost savings with unlimited calls.

SIP Trunk Support and Reliability

Unmatched Support and Service Level Agreements

When choosing a SIP trunk provider, it’s essential to consider the level of support and reliability they offer. Here are some key factors to consider:

• Service Level Agreements (SLAs): Look for providers that offer SLAs with guaranteed uptime and response times. This can help ensure that your business is always connected and able to make and receive calls, providing peace of mind.

• 24/7 Support: Choose a provider that offers 24/7 support, including online resources, phone support, and email support. Around-the-clock support ensures that any issues are promptly addressed, minimizing downtime.

• Proactive Monitoring: Look for providers that offer proactive monitoring and maintenance to prevent outages and ensure optimal performance. Proactive monitoring can help identify and resolve potential issues before they impact your business.

• Disaster Recovery: Consider providers that have a disaster recovery plan in place to ensure business continuity in the event of an outage or disaster. A robust disaster recovery plan can safeguard your business communications against unforeseen events.

By considering these factors, you can find a SIP trunk provider that meets your business needs and provides the level of support and reliability you require.

Selecting an Unlimited SIP Trunk Provider

Now that you’ve seen the benefits, how can you find and choose an unlimited SIP trunking provider? 

• First, make sure that the SIP provider uses a Tier-1 redundant network that connects directly to the Internet. The other tiers (Tier-2 and Tier-3) are cheaper, but they can’t handle your network traffic efficiently.

• Next, you should make sure your provider doesn’t have problems with latency or packet loss. A good provider should be able to provide you with their standards and statistics. The providers’ latency standard should be below 150 milliseconds and a less than 1 percent packet loss.

• Finally, since high-quality bandwidth is critical in SIP technology, your unlimited SIP trunk provider should not force you to pick them as your Internet Service Provider (ISP). You should be free to choose any ISP you want to enable you to take full advantage of SIP.

Related: What to Look For in a SIP Provider?

Final Thoughts

Unlimited SIP trunk providers have made it easy for businesses to implement modern cloud communications. As more organizations embrace a cloud-first architecture, SIP trunks will become even more widespread. An unlimited SIP trunk provider will be able to give you the cost savings and flexibility you need without sacrificing enterprise-level voice features you may be used to with landlines. With SIP, you can get the best of both worlds and ensure your organization stayed up to date with the most modern communications. Ready to get started? SIP.US is an industry leader and can get you set up quickly.