SIP Trunks for
Regional Banks and Credit Unions

Building and maintaining trust with customers is a critical priority for regional banks and credit unions. After all, your customers have many options for financial services. Your phone system is a crucial life-line that is essential for serving customers. Your customers expect nothing but effective communication, especially over the phone. At the same time, you want to be able to offer your products and services at competitive prices and keep costs down to maximize profits.

That's why regional banks and credit unions are turning to SIP. SIP trunking offers a smooth transition from legacy, wired phone lines to internet-based, modern, unified communications systems without a big up-front investment. With SIP, you can cut costs and increase flexibility while providing outstanding service to every customer.

If you make the move to SIP trunks, you won't be alone. Marketst and Markets reports that global SIP trunking services market will exceed $12 billion globally by 2023. Does it make sense for your organization to follow that trend?

Regional Banks and Credit Unions
SIP Phone
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What is SIP Trunking

Session Initiation Protocol (SIP) trunking is an alternative to traditional physical telephone lines. It allows for communications capabilities using the existing high-speed internet connection without the need for PRI lines. With a SIP trunk connected to a compatible PBX system, office workers can make calls to any phone number. Each SIP trunk supports a number of SIP channels. The number of channels determines how many calls can be active at one time.

The terms SIP and VoIP (Voice Over Internet Protocol) are often used interchangeably, but they are not the same thing. SIP is the technology that makes a VoIP call possible, but SIP channels can handle more than just voice traffic. They also support high-definition video and screen sharing.

The Benefits of SIP Trunking for Banks and Credit Unins

There are many compelling reasons that SIP trunking is so appealing in the retail financial services sector.

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Lower Costs

The use of SIP trunks reduces costs for banks in a couple of ways. You can eliminate expensive physical telephone lines (PRIs) that are usually associated with long-term contracts and unpredictable per-minute long-distance charges. SIP.US, on the other hand, offers long-distance calls to the lower 48 states and parts of Canada at no additional. This allows you to predict and control monthly communications costs. And unlike traditional lines that come in groups of 26, you can order the exact number of SIP channels that you need. If you need 30 concurrent lines for your call center, for example, you pay for 30, not 52. If you need 10, that's all you have to buy.

Many regional banks and credit unions enjoy telecommunications savings of as much as 50% when they switch to SIP trunking.

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More Flexibility

The needs of a bank can change quickly. The traditional approach to communications requires making guesses about your needs long into the future. This is not the case with SIP trunking. You can easily add or remove SIP channels on the fly when requirements change, even seasonally. SIP.US makes it easy for administrators to make changes or cancel on-demand.

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Streamlined Network Management

The IT resources in most smaller banks and credit unions are busy keeping up with the systems and infrastructure necessary to run the business, so it doesn't make sense to complicate matters by giving them two networks to manage. With SIP trunking, you have just one network for both voice and data so your IT resources can focus on other priorities.

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Direct Inward Dialing (DID)

SIP trunking gives you the option of assigning a 10-digit phone number to each employee, department, or room. You can create a call flow that works for your staff and customers. Instead of hard-wiring these numbers to one location, users can "log-in" with their assigned phone number from any phone, simplifying desk moves, or standard daily workflow. If you already have direct numbers or other phone numbers that you'd like to keep, that's not a problem. They can usually be ported to your new SIP trunking service.

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Disaster Recovery

In the event of a weather emergency or human-made disaster, it may be more important than ever for customers to be able to reach your team. Even if your employees can't get into the branch, or power is lost at one location, your SIP service can redirect your calls to other offices or mobile phones. SIP.US protects your communications infrastructure by having multiple data centers, so a problem at one data center won't impact your ability to service customers.

Why Banks and Credit Unions Choose SIP.US

While there are many natural advantages of SIP trunking for banks and credit unions, but keep in mind that not all SIP services are the same. Before you decide what's best for your branches and clients, you'll need to compare the features, costs, and support services offered by each SIP service provider. SIP.US is an excellent choice for banks and credit unions because we make it easy.

  • Simple Pricing

    Profitable financial services organizations are careful about how they spend every dollar, so we are upfront about the cost of our services. Our pricing is straightforward; we charge a low monthly fee for each SIP channel and no setup fees. We offer low rates for local and toll-free direct dial numbers and publish our rates for international calls. All of the details are available right here.

  • Self-Service When You Want It

    Our control panel is easy to use even for people without telecommunications backgrounds. Your team can easily make moves adds and changes, review call detail records, and monitor the health of your phone system. If you run into a problem, our experts will be standing by to help.

  • Compatible with Many PBX Solutions

    Our SIP trunks can be used with almost any internet-enabled (IP) phone system. SIP.US is also compatible with the many free, open-source PBX systems available, such as Free PBX and Asterisk. If your phone system hardware isn't internet ready (if it's less than 10 years old, it probably is), it may be possible to use SIP trunking with an inexpensive telephony adapter device.

  • On-Demand Changes

    With SIP.US you get and pay for exactly the number of SIP channels you need right now. If you want to add channels, cancel some, or discontinue service entirely, you can do it whenever you want in the control panel. There are no contracts, and you are not required to maintain a minimum number of channels.

  • Free Trial

    We know that communications are vital to your organization, so we don't ask you to take our word for it. We offer 60 minutes of free calling for you to try out SIP.US with your equipment, in your branch. We don't even require a credit card to get started. It is easy to set up in less than two minutes, so you can give it a try and move forward with confidence.

  • First-Rate Network Infrastructure

    SIP.US utilizes only Tier-1 upstream providers to route our SIP traffic. We do this to ensure that you get the highest quality voice experience and a redundant network for outstanding reliability and performance.

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FAQs

Most likely. If the system is fewer than 10 years old, it is probably IP enabled. If your IT team wants to keep control over the physical phone system, but still leverage new unified communications features, there are low-cost (sometimes free), open-source alternatives, such as Asterisk and FreePBX available. We are compatible with those as well.

If you have an old PBX or key system that is not internet ready, you may still be able to use SIP.US by attaching an inexpensive device called an ATA (analog telephony adapter).

If you have an old legacy PBX or key system that is not IP enabled, you may still be able to use SIP trunking by attaching an inexpensive device called an ATA (analog telephony adapter).

Find out how your organization can benefit from SIP trunking by getting your free trial today.

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Customer Feedback

Here is what our customers have to say about working with SIP.US.

Simple Interface.

We were able to get our systems up and running with SIP.US in a matter of minutes using the simple online interface.

Matt Harrison

Elevate Audio Visual

Low cost and good!

It’s easy to be low cost, but it’s a lot harder to be low cost AND good! In my opinion, SIP.US should be on anyone’s short list of primary providers.

Michael Dodds

Doddstech

All the tools I need.

The SIP.US Control Panel gives me all the tools I need to add, change and delete phone numbers. I can even order all the DIDs I need and set them up instantly. I love having access to these self-service tools, but I know the support team is also there if I need additional help.

Colin Cook

Thimble River

Up and running in minutes.

We are able to get our Switchvox systems up and running with SIP.US in a matter of minutes using the simple online interface.

Mike Crockett

BITS Technology

Quality support, low price.

I wasn’t sure how to configure my Asterisk system to work with SIP.US. The SIP team was able to remotely access my system and set it up for me. I didn’t expect that level of support for such a low price.

Greg Galvin

The Galvin Law Group

Fast and easy set-up.

I don’t have any experience with SIP trunking, but connecting my Asterisk PBX to SIP.US was fast and easy.

Eddy Pareja

Sangfroid Web Design

Excellent support.

The reason we moved most of our VOIP to you is because of your excellent support. We moved from another provider but your support makes the extra money well worth it.

Brian Marshman

CEO BMI SmartCloud