SIP gateways

SIP Trunking Basics: What Are SIP Gateways?

If you’ve ever wondered how important a phone system is to conducting effective business, consider that a salesperson should be making 60 calls a day to maximize their business success.

Calling is a technology that is ever-changing in business, but it remains incredibly important. In the era of the Cloud and other online technologies, the landline phone is going away, but business communications are more important than ever. The best option for these calls is SIP trunking, which requires SIP gateways in order to be as efficient as possible.

Today, we’re going to tell you all about SIP gateways and what they do. Read on to learn why these technologies are essential to conducting business in the modern workplace!

The Basics of SIP

Before you can understand SIP gateways, you’ll need a short run-down on what SIP trunking is.

Session Initiation Protocol (SIP) software streamlines communication by connecting you to your endpoint over the Cloud. SIP trunks connect directly to your WiFi and allow you to send and receive calls, improve conference call functionality, and share media like images and video.

While traditional landline phones connected people via PRI phone lines, SIP allows for the PRI lines that make these work to be bypassed. This saves businesses money since the bills are much lower than traditional landline bills. It also is much more efficient because the connection is of a higher quality than PRI calls have.

SIP is also scalable, which is perfect for growing businesses. If you realize that you need more or fewer SIP channels during one month than you did during the last, you can just log in and make the change. This isn’t the case for landlines since you would need to add lines or uninstall the full PRI system.

What Are SIP Gateways?

A SIP gateway is used to build a bridge between the worlds of legacy telephony and the modern approach of SIP enabled voice over IP (VoIP). Gateways are typically used to connect legacy phone systems (PBXs or ACDs) with SIP resources, or to connect modern VoIP phone systems with legacy phone lines.

Adding SIP to a legacy PBX system is a great way to add features and reduce costs.  The gateway connects to the legacy system through either analog or digital trunk ports.  The PBX sees the gateway as either the phone line or as another networked PBX.  Calls from the PBX to the rest of the world are converted into SIP calls and sent over the Internet to a SIP service provider or other VoIP peers.  Calls coming from VoIP sources are converted into the appropriate legacy protocol and delivered to the PBX.

Gateways can extend the life of legacy equipment by “IP enabling” it.  This can include replacing traditional trunk lines with SIP trunks or routing some subset of traffic over VoIP to a remote PBX or gateway, a process known as toll bypass.

Gateways give organizations more flexibility. Rather than moving from a traditional PBX to an IP PBX with SIP trunking in one giant leap, a company can stage the migration using the gateway as a bridge between the two systems.

Gateways and Add-Ons

When it comes to SIP trunking, there are also a lot of add-ons that you may want to consider. These technologies include call forwarding, caller ID, Fax to email services, business SMS, and more. You need to ability to send and share media with your endpoint, so you need a provider that allows you to have the add-ons that matter to you.

That’s why you should select a provider that will allow you to continue using gateways in conjunction with the many add-ons that SIP trunks allow you to install.

When you use our SIP services, you can easily install these add-ons and initialize them with your SIP gateway. The data that these add-ons provide will move through the Cloud just as the voice data of phone calls do.

Switch to SIP Today

Now that you know all about SIP gateways and why they’re crucial to your business success, it’s time to get started installing SIP trunks if you aren’t yet using them. Click here to create your free SIP trunking account in less than one minute so that you can begin chatting with professionals who will help you improve productivity.

Good luck!

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