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Universal service is the principle that all Americans should have access to communications services at reasonable rates in every part of the country. The Federal Communications Commission (FCC) oversees several programs and a fund designed to achieve this goal. In fact, the Communications Act of 1934, which introduced the idea of universal service established the…

Most businesses that choose SIP trunking for their communications needs, do so because of the significant cost savings over traditional PRI lines and long distance contracts. Many find additional benefits, such as simple implementation, on-demand maintenance and flexible subscription terms. If you are considering SIP for your business, there are a few simple, yet important things…

The internet has changed the way we work, shop, connect, communicate, and entertain ourselves. For most of us, it represents an opportunity to simplify tasks and broaden our world. For a very few, it represents an opportunity to do harm. Usually, these bad actors are stopped by security protections deployed by system administrators, but once…

Infonetics Research is an international market research and consulting firm that helps clients navigate the global communications market. The firm, known for its accurate forecasts, provides a wide range of communications related data and analysis. Their latest report, titled the 2014 SIP Trunking and E-SBC (Enterprise Session Border Control) Strategies: North American Survey, examined current…

Let me start by saying that the trouble with reviews of SIP trunking providers isn’t that ours are bad.  In fact, we couldn’t find a single bad review of SIP.US and we really tried. (We did find some good ones.) No, the trouble is that it is difficult to find useful reviews of SIP trunking…

Many companies have been able to significantly reduce businesses communications costs while getting a flexible, reliable system by deploying an Asterisk SIP trunk.  The combination of the two technologies helps businesses improve both external and internal communications without the capital expense and complex implementation associated with traditional telephone systems. Asterisk Overview Asterisk is a free,…

We’re not going to lie.  Telephony can be very complicated. The Wikipedia page for Telephony Terminology has 70 terms and 66 acronyms.  Truly understanding every aspect of telephony requires a working knowledge of communication software, networking, switches, routers, codexes, and a whole lot more.  It’s no wonder that telephony consultants can charge a bundle.  Given…

If you are considering SIP trunking for your business communications, it makes sense that you are concerned about voice quality and reliability.  If you’ve ever used Skype, you have an idea of how bad calls placed over the Internet can sound. Because not all SIP providers are equal, it is a good idea to understand…

The public switched telephone network consists of the world’s circuit-swtiched telephone networks that are operated by local, national or regional telecommunications providers.  It is the infrastructure on which all public telephone services are based.  Because of the PSTN, any telephone in the world can call any other.  It includes telephone lines, transmission links, undersea telephone…