You don’t need to be certified to enjoy the benefits of SIP for your business, but you might be interested in the benefits that SIP certification can have on our career.
10,000 IT professionals say certifications result in greater self-confidence in their abilities. They give greater credibility among co-workers and greater job satisfaction. Certifications result in higher salaries, promotions and job flexibility.
In VOIP, industry-recognized SIP certifications mean fast progression through the ranks. They predict higher quality work product and transferable knowledge. The key is choosing the right certifications.
Digital communication demands knowledge from many disciplines. Professionals need a hefty dose of network protocol and hardware experience. They also need to know about IP private branch exchanges, digital fax, and instant messages. Toss in mobile communication and videoconferences, too.
Keep reading for more.
SIP Certifications to Consider
Video, voice, and data communication services are often supported by a single network. This convergent technology over the past few decades means that a VOIP engineer salary keeps climbing. Even the entry-level VOIP technician salary of $16.89 per hour is well ahead of other professions.
Industry certifications signal that the holder has relevant knowledge and experience. Here are some of the best.
SIP School Certified Associate
Working with Session Initiation Protocol (SIP) is part of a modern telephony setup. The SIP School Certified Associate (SSCA) proves an understanding of the concepts behind VOIP. The holders understand the implementation of proven solutions.
These SIP certifications are a building block towards BICSI Certification.
BICSI is the Building Industry Consulting Service International Certification. It is one of the most recognized U.S. telecommunications certificates. Technicians earn recognition for their installation and cabling knowledge. Engineers, for their project management or telecommunications planning knowledge.
Convergence Technologies Professional
The CTP is by the Certification Partners and TIA (Telecommunication Industry Association.) It recognizes the best practices for convergence technologies. The exam is a written test.
The 65 questions cover
- data and IP networks
- telephony and voice services
- techniques, concepts, and methodologies
There is no practical exam for this certification. It does not expire.
All of these certifications are vendor-neutral and are recognized industry-wide.
Vendor-Specific VOIP Certifications
These certifications are tied to a particular vendor and product. SIP trunking with SIP.US is vendor-neutral. Some PBXs and other services are dependent on vendor choice.
Microsoft Certified Solutions Expert: Productivity (MCSE)
Since 2016, MCSE: Productivity allows candidates to specialize in Skype for Business solutions. This certification focuses on enterprise-grade hybrid and cloud solutions for Microsoft Office.
To get an MCSE: Productivity credential, candidates first must pass
- Microsoft Certified Solutions Associate (MCSA): Office 365
- MCSA: Windows Server 2012
- MCSA Windows Server 2016
After that, they need to pass an additional exam. There is a list of eight approved topics. The Microsoft recommendation is at least three years of experience prior to testing. This certification does not expire.
dCAP: Digium Certified Asterisk Professional
Asterisk is one of the most popular frameworks for communication and conference servers, VoIP gateways and IP PBX systems. More than 2 million servers in 170 countries worldwide use Asterisk.
The dCAP recognizes Asterisk professional experience. Candidates need
- a minimum of three months’ experience
- an understanding of VoIP protocols
- deep knowledge of Linux and Asterisk installation
- dial plan format and syntax
- basic CLI commands and registration of VoIP devices
Other skills include basic programming and Perl, Bash, C and/or C++ scripting languages. A written exam and practical test are the requirements for certification.
The certification is tied to the product cycle. It expires and must be renewed on the release of a newer, stable version.
Avaya Certified Implementation Specialist (ACIS)
Avaya is one of the leading providers of business communications and collaboration systems. The ACIS recognizes proven ability to
Avaya products and product families. The certification indicates a basic to intermediate level of knowledge.
The product families are
- Small and Medium Enterprise (SME) Communications
- Unified Communications (UC)
- Contact Center (CC)
Individual products such as Avaya Aura fall into these families.
Candidates should have two years of experience in relevant technologies. In addition, they need one more year implementing the core product. The ACIS certification is for two years.
Cisco Certified Network Professional- Collaboration (CCNP)
Cisco powers most of the business world’s voice and video. Cisco Collaboration solutions are for professionals. Network engineers and teleconferencing professionals benefit from this skills certification process.
Tested skills include Cisco Collaboration solutions configuration and implementation. Also included are the plan and design of video network collaborations and solution maintenance. The prerequisites for this certification are a valid CCNA Collaboration certification or any Cisco CCIE or CCDE certification.
Expired credentials may not be used as a prerequisite. Candidates must pass four exams to earn the CCNP Collaboration credential. Recertification is required every three years.
To recertify the CCNP, the credential must be valid and the holder must pass one of the following tests:
- any current 642-XXX Professional-level exam
- any current 300-XXX Professional-level exam
- any current CCIE Written Exam
- the current CCDE Written Exam
- the current CCDE Practical Exam
- the Cisco Certified Architect (CCAr) interview AND the CCAr board review
After February 2020 the recertification process changes. It will include more flexible requirements and continuing education credit.
Need to Learn More About SIP?
Not quite ready to pursue your SIP certifications yet?
Learn more about SIP and other VOIP terms from this blog. Do you have questions for our experts about SIP trunking for your business? Contact us today!