Hotels are in a bit of a pickle when it comes to the telephone system. Even though most customers use cell phones these days, they still expect to have easy access to hotel services and other rooms using an in-room telephone. That means that hotels need to maintain the phone system, but they are no longer able to collect as much in fees from outbound dialing.
To make matters worse, many hotels have invested a significant amount in legacy phone systems and integrated applications. Most of these older phone systems are TDM-based, meaning that hotels must pay a large phone bill each month for analog lines, even if they don’t get much use. A brand new phone system with IP technology would help, but that would require a forklift upgrade of the existing system and additional investment in handsets and implementation.
The solution? SIP trunking. SIP trunks allow users to send calls over the internet, eliminating the need for expensive PRI lines. The great news is that even older phone systems can be retrofitted for SIP trunking with a simple device called an ATA (analog telephony adapter.)
Now hotels can take advantage of the modern way of communicating. Here are the benefits for hotels that make the switch to SIP.
# 1 – Lower Communications Costs
Hotels and lodges that make the move to SIP can save up to 60% of their communications costs because they eliminate expensive PRI lines and most long-distance charges. Even if your customers don’t use much long-distance, if you have employees calling between locations, those charges can add up.
What’s more, you get a predictable monthly fee and pay for only the number of SIP channels you need right now.
# 2 – Freedom from Traditional Land Lines
PRI lines require that each circuit is physically connected via cables. This creates the need for expensive termination hardware and costly implementations. SIP connections, on the other hand, are virtual. They are not hindered by hardware; instead, they are only limited by the available internet bandwidth.
#3 – Outstanding Call Quality
If you select a SIP trunking provider that uses only Tier-1 networks, you can expect high-quality audio that is free from the lag and jitter issues users of unmanaged internet VoIP frequently face. Lower tier networks can’t guarantee acceptable call quality for your business.
#4 – No Long-Term Contracts
SIP.US does not require our customers to enter into a long-term contract. This means that you are free to reduce your number of SIP channels if the needs of your business change. You can even adjust the number of channels on a seasonal basis if your business demands it.
#5 – Low Initial Investment
Whether your PBX is IP-enabled or not, with SIP trunking, you can leverage the investment you’ve already made in your phone system and connected applications. There are minimal setup fees, and customers with older PBX systems may need that adaptor device we mentioned, but that’s about it.
#6 – Business Continuity
When a weather emergency or some other problem keeps your team from getting into your location, SIP calls can easily be rerouted to different locations, mobile devices, or home phones.
#7 – Empower Remote Workers and Bridge Multiple Locations
SIP trunking brings together mobile devices and remote workers by enabling a blend of on-premise and cloud-based services. Hotels find this useful if they have workers, such as maintenance staff, who are on call. If you have multiple locations, SIP trunking makes it easy to connect the two, giving you the flexibility to send calls to more than one location to handle overflow or staffing variation.
#8 – On-Demand Growth
Adding traditional PRI lines to a business communication system requires pre-planning and future capacity needs assessment. With SIP trunking, you can add new lines almost instantly whenever they are needed, and keep in mind you won’t need one line for every room. Just one SIP channel for every expected concurrent call.
#9 – Unified Communications
SIP trunking provides a pathway to creating a single communications system that combines voice, data, messaging, presence, and screen sharing. Although these features might not be necessary for guests, they can make a big difference for your staff.
#10 – One Network
Most hotels don’t have a ton of extra IT resources. With SIP trunks, there is no need to operate and maintain both a data and a telephone network. You have one network that handles both, freeing your IT resources to focus on other priorities.
With all of these advantages, it isn’t surprising that SIP trunking is fast becoming the default communications method for hotels and lodges. If you choose a great SIP trunking vendor, the risk is minimal, and the rewards are great, so there’s no reason to wait.
In fact, with SIP.US you can get started with a free trial right now. Why not give it a shot?