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Hospital administrators, C-suite executives, and their IT teams are under considerable pressure to balance day-to-day imperatives with long-term strategic initiatives. Most decision-makers tasked with meeting their facility’s diverse, rapidly evolving communication needs are painfully aware of the potentially detrimental issues that can arise from the communication gaps created by their disparate mix of analog and…

PBX systems have been at the heart of business communication for decades. PBX (private branch exchange) systems use conventional telephony hardware, such as phones, switches or exchangers, and routers, to organize networks of business phone lines and facilitate calls. However, physical PBX systems are limited and offer old-school legacy calling capabilities. When 49% of businesses…

Running a successful business requires a solid communication strategy that prioritizes customers. Bad customer experiences can cost the global economy a total of $3.7 trillion, and poor call quality is responsible for a sizable portion of lost sales. From dropped calls to grainy sound quality and the inability to adapt operations to customers’ preferred hours,…

When you consider the benefits of strategic technology decisions for your business, a great metric is the benefits they provide to your employees. As some companies force employees to return to the office, top organizations are looking to enable opportunities for flexible work hours, remote work arrangements, and more freedom. Gartner cites digital enablement, hybrid…